Job details
Hotels and contractors see the same schedule, location, and task information.
2020Hospitality staffing app
Hire Direct App
Helping hotels and contractors manage the whole job, not just the booking.
Core Infinite / ProjectMobile
01Overview
A hospitality staffing app that connects hotels needing short-term support with independent contractors looking for relevant, available work.
What we made, why it mattered, and how it came together.
Hire Direct connects hotels that need short-term staff with independent contractors looking for work. We designed both sides of the experience so a job stays clear from the first application to the final review.
Schedules, room assignments, tasks, photos, and messages all live with the same job. That gives everyone a shared view of what needs to happen and what has already been done.
Room tasks
Large jobs can be broken into rooms and simple, reviewable tasks.
Photos and messages
Updates stay connected to the job they are about.
Work history
Finished jobs remain easy to find and review later.
02The challenge
A quick match still leaves a lot of work to coordinate.
Hotels need to share the right time, place, tasks, and expectations. Contractors need to understand those details before they accept the work.
We had to keep both sides in sync without making them jump between separate tools, long message threads, and spreadsheets.
What we had to balance
01
Fast applications and complete job details
02
Hotel oversight and contractor independence
03
Flexible schedules and clear status
04
Conversation and proof of work
Our approach
Keep everything connected to the job.
Every application, schedule, room, task, photo, and message belongs to one job record. Users can move through the work without losing the context they started with.
Each role gets a different home screen, but both sides use the same status language and job details.
- Keep context through every step
- Show who is responsible
- Make the next action obvious
- Keep photos beside the task
Hotel teams
Post work, review applicants, arrange shifts, and check completed tasks.
Contractors
Find suitable work, manage a schedule, complete tasks, and build a work history.
Supervisors
Follow progress during a shift and help when something changes.
03How it works
The experience, step by step.
- 01
Find a job
Browse available work with the main details visible from the start.
- 02
Review the details
Check the role, location, time, rate, and expectations.
- 03
Apply
Send an application that stays connected to the job.
- 04
Plan the shift
See confirmed dates, rooms, and assigned work.
- 05
Complete tasks
Work through clear room-level instructions and updates.
- 06
Share progress
Add photos or notes where the hotel can review them.
- 07
Close the job
Review the result and keep a record of completed work.
04Product structure
How the different parts work together.
Each feature supports the wider experience instead of standing on its own.
01
Job discovery
Simple job cards show enough detail to decide whether an opportunity is relevant.
- Role
- Location
- Schedule
- Application status
02
Job workspace
A confirmed booking brings the people, schedule, instructions, and status together.
- Job status
- People
- Location
- Instructions
03
Rooms and tasks
Hotels can turn a large shift into smaller pieces of work that are easier to follow.
- Rooms
- Time windows
- Task lists
- Completion
04
Photos and chat
Photos, notes, and messages stay close to the work they explain.
- Task photos
- Review notes
- Job chat
- Participant details
Key decisions
What we chose and why.
One shared job
DecisionUse the same job record for both hotels and contractors.
ReasonIt reduces conflicting details and gives everyone the same point of reference.
Tasks by room
DecisionShow progress around the rooms and tasks people actually work on.
ReasonConcrete work is easier to understand than a vague overall percentage.
Photos beside the task
DecisionAttach each submission to the task it supports.
ReasonReviewers can understand the update without searching through a separate gallery.
05Design craft
How the details support the experience.
01
Information
Busy work with a calm layout
The screen separates the role, time, status, and next action so important details are easy to scan.
- Clear status
- Simple cards
- Grouped tasks
- Visible names
02
Interaction
Show detail when it is needed
Users begin with a job summary and open a room or task when they are ready to act.
- Easy drill-down
- Simple completion
- Reviewable updates
- Clear return path
03
Communication
Messages keep their context
The related job and people remain visible while a conversation is open.
- Job-linked chat
- Translation support
- Readable times
- Useful empty states
BuildBehind the build
How the product works behind the scenes.
01
Structure
A shared model for the whole job
The product is built around reusable records for jobs, people, rooms, tasks, messages, and submissions.
- Role-based views
- Clear status changes
- Shared records
- Work history
CareReliability
The details that keep the experience dependable.
01
Reliability
Real jobs do not always go to plan
The design includes rescheduling, missing photos, partly finished rooms, and unanswered messages.
- Pending states
- Review without deletion
- Notes for exceptions
- Clear ownership
06Project gallery
A closer look at the work.
Screens and design details from the project, with a short note about each view.
Hotel and contractor views share the same job details.
Room work is divided into clear tasks, updates, and review states.
Schedules, profiles, history, and messaging support the job from start to finish.
07Outcome
A staffing app that stays useful after someone is hired.
Hire Direct connects finding work with the practical details of delivering it. Hotels and contractors can follow the same job from booking to completion without losing the information they need.
What we delivered
- Hotel and contractor views
- Room-level tasks
- Photo submissions
- Schedules and work history
- Job-based messaging
Start a project
Tell us what you need to build.
Share the product, the current stage, and the support you need. We will reply with practical next steps.
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